Improving the Customer Experience and Reducing
Warranty Costs with Instructional Animation
Find out how customer service executives are using 3D instructional animation to cut warranty/call center costs and boost customer satisfaction.
Reducing warranty claims is a top priority for today's QA and customer service senior management. And no wonder, since recent studies have linked rising warranty costs with negative post-sale customer satisfaction. Studies also show that online "how to" video demonstrations positively impact customer service and quality management goals while improving the customer experience.
Our comprehensive, 9-page report examines the 4 key ways in which online instructional videos are helping manufacturers "rein in" customer service/warranty-related costs while increasing customer satisfaction.
Discover how 3D instructional animation can cut your warranty/call center costs – and keep customers happy with your product and company.
Get your free copy today!