PARTNER, NOT JUST VENDOR
We’re all in on our partner, not just vendor philosophy. To us, that means we’re more than a team that provides marketing collateral. We provide personalized and strategic services that are second to none.
Our goal is to help our clients be the best in their prospective industries through captivating imagery and experiences. Here’s a few ways we do that…
DEDICATED BRAND TEAMS
We may joke around from time to time around here, but we take our client relationships seriously. That’s why we have account and project managers assigned to each client to help with the day-to-day. They make sure everything is running smoothly while our assigned Account Executives help with strategic planning.
In addition to these team members, we have a team of artists who focus on specific clients. That’s not all, folks. Those artists and account managers are also backed by team leads and QA specialists that ensure we’re providing our clients with the best quality.
While all of these people take on specific roles for each phase of a project, they all have one thing in common. They are all brand and product experts for our clients. These teams know the ins and outs of each brand we work with. They know that font should always be used, that color should never be used, the lighting that makes each product shine best, and so much more.
Our Account Executives are experts when it comes to CGI and how to use it effectively. It’s easy to want to jump into CGI because of what the competition may be doing, but we like to take a step back and ask the WHY.
We dig into our clients’ target markets, different types of buyers, and the tools that will appeal to these segments to increase revenue. We have an entire team of creative services experts to help build strategy, content, and campaigns that integrate our 3D technology into a bigger marketing goal.
Our estimation or validation phase exists to ensure the scope of work, deliverables, and timeline are evaluated correctly. The beginning of our partnerships (and each project) is all about managing expectations. For that reason and many others, we’ll look at reference materials, assess each project, and work with you to ensure the final output is exactly what you were looking for. We ask a lot of questions up front with the goal of moving through the production cycle seamlessly.
Our clients are busy! With this in mind, our in-house development team created Converge, an online portal that offers a convenient way to submit orders and get to anything MediaLab related. Whether it’s submitting an order, checking out analytics, or looking at the status of a project, the portal is a one-stop shop to make our clients’ lives easier.
R&D WITH PRODUCT ENGINEERING
What’s next in the world of CGI? It’s a question you’ll hear behind these walls every single day. That’s why we have an entire team dedicated to the future of the industry. Our Product Engineering group has one primary goal: keep our team on the cutting edge of technology and development.
What does this mean for our clients? It means they will be at the forefront of how to integrate CGI into their campaigns. It means they will be able to bring products to their audiences in a way that’s never been done before. It means they’ll always be one step ahead.
PARTNER WITH US
Whether it’s through setting up brand standards, strategic planning, or developing tools, personalized service is more than just day-to-day communication. When you partner with us, know we’re constantly looking at your industry and finding ways for you to do what you do in a more captivating and engaging way.
Reach out to partner with us and take advantage of these benefits.